Terms and conditions

This website is owned and operated by Poolside Paradiso Pty Ltd (ABN 56 660 171 013) 

The following Terms and Conditions set out the agreement for online trading between Poolside Paradiso Pty Ltd (ABN 56 660 171 013) ) ("Poolside Paradiso") and the user of this website ("You"). Any access and use of information on this website including purchasing of our product/s is subject to the following term and conditions. 

At any time, Poolside Paradiso reserves the right to review and amend the Terms & Conditions. Poolside Paradiso therefore recommends you read our terms and conditions each time you visit our website.

Returns

For Returns, you must lodge returns within 10 days of delivery. All garments must be in the original condition, unworn, unwashed with hygiene liners and swing tags in place.

Sale Items

We do not offer refunds or exchanges on sale items. All styles within the 'SALE' tab are considered 'sale'. Full priced items purchased with a temporary promotion code are also considered ‘sale’ and are not eligible for a refund. 

Care Instructions

Please follow the care instructions on the label to prolong the life of your garment as we cannot fix colour fading, burring or pulling, lack of elasticity, fabric deterioration, colour running or any other symptoms of normal wear and tear.

Quality

All of our styles are handmade with care and are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that any garments is faulty, please contact us immediately so we can arrange for a replacement. If the item is no longer in stock, we will issue a full refund.